Jenny joined BT in 1977 and has enjoyed a varied career in a number of operational and HR roles across the BT Group. She spent the early part of her career in catering. Since managing the HR interests in BT’s European ventures, Jenny was appointed HR Director, for BT Openworld, BT’s own Internet Service Provider arm. In her role as HR Director for BT’s Group Functions, she has also managed BT’s talent and executive appointments, and implemented the 10-year HR Global outsourcing contract with Accenture HR Services. Jenny is a Fellow of the CIPD and was appointed MBE in the 2008 New Year’s Honours, for services to charity. She is a member of the Princes Trust London Council. She holds a non-executive appointment in the pharmaceutical industry.