Virtual CX Excellence Summit 4

6-7 December

Virtual Event

Registration is Closed

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About the Event

Welcome to the fourth edition of the Virtual CX Excellence Summit!

With presentations by some of the world's leading CX professionals, our interactive summit has an agenda filled with cutting-edge case studies, practical tips, as well as inspirational sessions to bring you the best of Customer Experience in the new normal.

If you are interested in learning & networking with CX Corporate Experts who have been there & done that, you are in the right place!

Topics Covered At The CX Excellence Summit:

In an exclusive keynote presentation, AMERICAN AIRLINES will share how it is reshaping it’s customer experience to adapt to the new normal.
ZAPPOS.COM will share a case study on the importance of focusing on the customer as a person.
TWITTER will talk about how insights from the hundreds of millions of conversations happening each day on their platform can help your business grow in various ways.
MODALIS INFRASTRUCUTRE PARTNERS will discuss in what way has the pandemic shifted CX at the World's airports
How MEDELA has been creating exceptional customer experience with an exceptional employee experience
How U.S. BANK is focusing on customer centricity & digital enablement delivering growth and power partnerships
The summit also includes a full day interactive workshop on CREATING THE CULTURE OF GREAT CUSTOMER SERVICE highlighting the connection between happy employees and happy customers and how you can achieve this in your organization presented by HAPPY COFFEE CONSULTING

Please note that the Virtual CX Excellence Summit 4 is a virtual event.

Facts & Figures

In 10 short years, P World has organized 180+ Events in 42 countries, 47 cities around the world including USA, Canada, Azerbaijan, Croatia, Turkey, Georgia, Qatar, Portugal, Norway, and Bahrain.
P World is the proud organizer of the signature brand events: Marketing Kingdom, Global HR Trends Summit, PR Trends Summit, Global Healthcare Summit, CX Excellence Summit & Corporate Communication Booth Camps.
P World also organizes HCI’s Certification Programs in Canada & Europe.