Virtual CX Excellence Summit 5

19-20 May 2022 10 am - 4 pm (ET)

Registration is Closed

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About the Event

Welcome to the Virtual CX Excellence Summit 5!

With presentations by some of the world's leading CX professionals, our interactive summit has an agenda filled with cutting-edge case studies, practical tips, as well as inspirational sessions that will help you catch up with all the latest CX trends, find what is right for your organization and learn from the success (and failures) of others! With an amazing cross-industry agenda, featuring renowned CX experts the summit will provide you with the fresh ideas, advice, and networking needed to revolutionize your customer experience strategies.

If you are interested in learning & networking with CX Corporate Experts who have been there & done that, you are in the right place!

Featuring case-studies and practical presentations by CX experts from MCCAIN FOODS, DANONE, BOEHRINGER INGELHEIM, AKQA LONDON, ZAPPOS.COM, AMERICAN AIRLINES, HAPPY COFFEE CONSULTING, SAP the Virtual CX Excellence Summit will help you master even the most challenging CX trends for the future.

At the Virtual CX Excellence Summit You Will Learn How To:

Drive Customer Centricity in difficult times
Simplify your CX processes
Expand your CX strategy to your supplier network
Create a complete CX Journey for your company
Navigate Customer Experience in the Web3 + Metaverse
Voice of the Customer: A Framework for Successful Products
Manage Customer Experience as a Product
Lead a CX transformation
Create a Company Culture of great Customer Experience
Manage CX Support in the era of the Activist Customer
And what Not To Do when you are creating your CX Strategy

Facts & Figures

In 10 short years, P World has organized 180+ Events in 42 countries, 47 cities around the world including USA, Canada, Azerbaijan, Croatia, Turkey, Georgia, Qatar, Portugal, Norway, and Bahrain.
P World is the proud organizer of the signature brand events: Marketing Kingdom, Global HR Trends Summit, PR Trends Summit, Global Healthcare Summit, CX Excellence Summit & Corporate Communication Booth Camps.
P World also organizes HCI’s Certification Programs in Canada & Europe.