Virtual CX Excellence Summit Europe 2

Virtual CX Excellence Summit Europe 2

19 May

 12 pm- 5 pm CET

Registration is Closed

About the Event

The Virtual CX Excellence Summit Europe 2 is designed to offer a complete virtual experience with an agenda filled with cutting-edge case studies, practical tips, as well as inspirational sessions to bring you the best of Customer Experience in the new normal.
If you are interested in learning & networking with CX Corporate Experts who have been there & done that, you are in the right place!

What you Will Learn At The Virtual CX Summit:

  • In an exclusive keynote presentation, CAMBRIDGE UNIVERSITY PRESS will share how they have increased the strategic relevance of customer service at the world's oldest publisher.
  • How OSHKOSH CORPORATION is creating a CX program flexible enough to handle immediate change, but robust enough to provide detailed insights.
  • ZAPPOS.COM will share a case study on the importance of focusing on the customer as a person. 
  • HAPPY COFFEE CONSULTING will talk about the importance of putting your people at the heart of your CX
  • How NESTLE has been delivering growth and power partnerships through Customer Centricity & Digital Enablement
  • How VIRGIN MONEY has been creating an emotionally intelligent CX measurement framework

Register Before May 6th to catch the early bird price!

Facts & Figures

  • The first Virtual CX Summit was organized in October 2020
  • In 10 short years, P World has organized 180+ Events in 42 countries, 47 cities around the world including USA, Canada, Azerbaijan, Croatia, Turkey, Georgia, Qatar, Portugal, Norway, and Bahrain.
  • P World is the proud organizer of the signature brand events: Marketing Kingdom, Global HR Trends Summit, PR Trends Summit, Global Healthcare Summit, CX Excellence Summit & Corporate Communication Booth Camps.
  • P World also organizes HCI’s Certification Programs in Canada & Europe. 

Speakers

Sarah Metcalfe

Happy Coffee Consulting

Katrina Schiedemeyer

Danone

Alex Genov

ZAPPOS. COM

Madeleine Linden

VIRGIN MONEY UK PLC

Richard Murray

CAMBRIDGE UNIVERSITY PRESS

Marketa Gibson

McCain Foods

Agenda

12:00

12:40

13:20

14:00

14:40

15:20

16:00

16:40

Partners

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