Virtual CX Excellence Summit North America

Virtual CX Excellence Summit North America

25 March

 10 am- 5 pm EST

Registration is Closed

About the Event

The Virtual CX Excellence Summit North America is designed to offer a complete virtual experience with an agenda filled with cutting-edge case studies, practical tips, as well as inspirational sessions to bring you the best of Customer Experience in the new normal.
If you are interested in learning & networking with CX Corporate Experts who have been there & done that, you are in the right place!

What you Will Learn At The Virtual CX Summit:

  • In an exclusive keynote presentation, AMERICAN AIRLINES willshare how it is reshaping it’s customer experience to adapt to the new normal.
  • How OSHCOSH CORPORATION is creating a CX program flexible enough to handle immediate change, but robust enough to provide detailed insights.
  • ZAPPOS.COM will share a case study on the importance of focusing on the customer as a person. 
  • TWITTER will talk about how insights from the hundreds of millions of conversations happening each day on their platform can help your business grow in various ways.
  • How VOLKSWAGEN GROUP is using AI-based insight to create a CX revolution in the company.
  • SAP will share a case study on the importance of balancing technology and people to create an amazing customer experience for your client
  • The summit also includes an exclusive workshop on CREATING AMAZING CUSTOMER SERVICE THROUGH HAPPIER WORKPLACES highlighting the connection between happy employees and happy customers and how you can achieve this in your organization.

Register Before February 25th to catch the early bird price!

Facts & Figures

  • The first Virtual CX Summit was organized in October 2020
  • In 10 short years, P World has organized 180+ Events in 42 countries, 47 cities around the world including USA, Canada, Azerbaijan, Croatia, Turkey, Georgia, Qatar, Portugal, Norway, and Bahrain.
  • P World is the proud organizer of the signature brand events: Marketing Kingdom, Global HR Trends Summit, PR Trends Summit, Global Healthcare Summit, CX Excellence Summit & Corporate Communication Booth Camps.
  • P World also organizes HCI’s Certification Programs in Canada & Europe. 

Speakers

Irina Pashina

SAP SE

Michal Szaniecki

Volkswagen Group

Sarah Metcalfe

Happy Coffee Consulting

Archana Ramachandran

American Airlines

Eric Martin

Twitter

Katrina Schiedemeyer

Danone

Alex Genov

ZAPPOS. COM

Preston Peterson

American Airlines

Agenda

10:00

10:50

11:30

12:10

12:50

13:30

14:10

14:50

15:20

17:00

Partners

Don’t miss anything

Your Crisis Communications Bootcamp Journey Begins Now!

Register today and be the first to know all insights, strategies, and connections that will shape the future of Crisis Comms.

Book now and save $400

Related News