Sarah Metcalfe

Sarah Metcalfe is the CHO of Happy Coffee Consulting. She founded Happy Coffee Consulting after 9 years building award winning customer service and  customer experience. Sarah has spent the last 10 years researching and training in Happiness at Work and recently became a Certified Chief Happiness Officer providing Happiness at Work consulting after training in Denmark with Alex Kjerulf and Woohoo Inc.

In 2019 Sarah co-founded the first Global Summit for Happiness at Work. In the two years it has been running we have had over 2000  participants from 62 countries and more than 60 leading expert speakers from around the world. 

In July 2020 she became co-leader of Woohoo Unlimited, a group of over 100 happiness at work experts, from thirty one countries. Our partnership has helped to train over 100,000 people worldwide on being happier at work and provided training and keynotes to companies like Accenture, KPMG, LEGO, Shell, Microsoft, Nespresso and many others.

Happy Coffee worked with companies like WDHB, L’Oreal, FUTR, Abcam Life Sciences, Teleperformance, Sabio, DoctoLib and Woohoo Inc. and provided international keynotes and workshops in Canada, U.K., Denmark, France, Ireland, Spain, Belgium, Poland and NL.